![]() This module works for both unattended and attended access.Īgent is a remote module for spontaneous-only support. The Host is a remote module installed on a target (i.e. The Viewer is where you keep your address book, start remote sessions and manage your licenses. Viewer is a single 'command center' used by a support technician/admin. This is made possible by Microsoft’s own Remote Desktop Protocol (or RDP for short). The Windows Remote Desktop Connection tool gives users the ability to connect to a remote Windows PC or server over the internet or on a local network, giving them full access to the tools and software installed on it.
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